I was duped by the snake oil salesman!! How you ask? Because I was so-o naive to associate AT&T with honesty and integrity.
The salesman came door-to-door through our Carmel, Indiana neighborhood (suburb of Indianapolis, Indiana) and pitched the AT&T U-verse snake oil. He told me about the television and the internet and the great prices. I told him we were tired of slower internet speeds at peak "traffic" times like after work and on weekends.
He said, "No fear, AT&T is here!" (not really, I'm embellishing:) He did say AT&T U-verse would eliminate our internet problems because we wouldn't be sharing a line with our neighbors. He went on to explain that cable companies provide their service based upon 'hubs' and we share our hub with our neighbors; thus, the slower internet experience when everyone gets online at the same time. He said that AT&T would run a dedicated line directly to our home and would provide consistent internet speed with no fluctuations due to 'traffic' from our neighbors. We discussed our set-up- 6 televisions and 3 computers, two of which are wireless.
No worries . . . AT&T U-verse includes "installation of a High-Speed Wireless Gateway that turns your entire home into a wireless network."
What they don't tell you is, The AT&T Wireless Home Network is incapable of delivering consistent internet speed and service to your wireless home computers. As a matter of fact, the internet speed fluctuated wildly from "slow as mud" to "only barely adequate". I still think this was a problem perhaps could have been solved, but they gave up.
RSS Feed