On Wednesday,  I hung my head, put my tail between my legs, and crawled over to the Bright House Networks office on Carmel Drive, in Carmel, Indiana.  I begged to be reunited with my previous cable and internet provider.  Thankfully, they don't hold grudges, welcomed me back, and proved it by upgrading my contractual internet speed for free for 12 months.  My previous contract was for up to 7 Mbps and now I get up to 15 Mbps.  Yes, you read that correctly.  I was so grateful I added HD service and picked up two HD DVR's.

Yesterday, the Bright House technician arrived in the morning and within three hours our home was Bright again. 

Bright with:   Gorgeous Digital, HD reception on two TV's
Bright with:   Two HD DVR recording our favorite shows
Bright with:   Cable Television on four more TV's
Bright with:   Blazingly Fast Internet of up to 15 Mbps
Bright with:   X-Box Live action
Bright with:   WoW Adventures

See how bright life can be.


 


Comments

David from dslreports.com link
08/26/2008 11:52

I realize it's probably too late, but I thought I would offer myself to you if you decide to look at AT&T uverse again in the future, let me know.

I have a few team-mates that would love to know what happened on the back side.

Lemme know if I can be of any assistance.

Thanks
David @dslreports.com

Reply
Matt
09/02/2008 06:08

YOu have to be kidding me? Bright house Better then ATT? I had Brighthouse installed in april, the sameday I was on the phone with "tech Support" who would pass me around from bright house to roadrunner and back again. Both of them would say its the others fault. I have the 15mb/2mb speed, but I never see more then 5-6mb/2mb speeds period. Rude techs everytime they would come out. I finaly had enough and I am going with ATT Uverse because its a totaly different connection vs Brighthouse. Even Jeff Oaks, who is a Tech Manager never could give me an honest answer as to why the internet speeds never reached where they shoudlve been.

BOttom line, brighthouse sucks and ATT Uverse is alot better.

Reply
Steve
06/04/2009 16:48

There are people out there who agree with you that U-Verse is the offspring of the devil mated with the Borg Queen. While researching the service in Houston, I found this review on Epinions.com

http://www.epinions.com/content_454803033732

On the same site, though, I found 15,000 words by someone who thinks it's great.

Takes all kinds!

Steve

Reply
Nike Jordan link
01/19/2011 19:49

Pure and complete sorrow is as impossible as pure and complete joy. Do you think so?

Reply
Frank
10/29/2011 10:29

Stupidest decision of my life. Comcast is trying like the dickens to get my phone number back before reconnecting me. I retained their service, so all I need is the transfer of the phone number and connecting the cable. U-Verse might work fine if there are only two people in the home. Anymore than that is a complication that was not brought up. Some of the sales pitch was completely in error and the other things were with held. It took from 4PM until Midnight for me to make up my mind that I was truly an idiot. I'll be glad to get back where I was.

Reply



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A consumer report and review of AT&T U-verse gateway wireless home network warning consumers that wireless internet speeds may be far less than advertised. AT&T wireless internet speeds may be highly inconsistent. Signal strength will show as 'excellent' but webpages will load very, very slowly. Much slower than cable internet for wireless. Speed test your internet connection. AT&T U-verse, Indianapolis, Carmel, Indiana. Bright House Networks, Indianapolis, Carmel, Indiana.