First Post! 08/21/2008
 
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Comments

rick

Fri, 19 Jun 2009 14:18:45

i was happy with a dvr hard drive crash. requesting another one from att satellite only brought a sales pitch for uverse. this product is not ready for prime time. after four failed service calls, a successful hook-up because of my network tech, and then a failed service call to hook up my land line again, it was necessary to end all accounts with att for my home. it used to be a good company.

 

Kenyon Mills

Fri, 28 Aug 2009 20:00:11

I just recently got the basic AT&T Uverse triple package here @ home after having the Comcast triple play package. I purchased this through one of those MLM based companies I beleive called the Wentworth group, & the young girl assured me it was the best thing since sliced bread. She also assured me the price $120.00 a month would not go up. Which I found out it later to be a lie. This has been the worst nightmare, AT&T obviously does not have it together enough here to compete with Comcast. Firstly sometimes it works, & sometimes not at all. Sometimes the entire picture freezes up. With the basic package there are no music channels as there are on Comcast, also you don't get the caller Id feature on call waiting, or call waiting appearing on the TV that Comcast triple play gives you either. There are really no selection of FREE on demand movies as there are on Comcast, only TV series & movie extras. Any on demand movies here are anywhere from $4.00 - $10.00. There is also no way to mark or remind you of a TV show upcoming that you might want to see, unless you get the upgrade to Recording boxes. & to top it all the first months phone bill , which is billed seperatly, ran me $100.00 & I don't even make Long Distance calls...Usually with comcast the phone bill ran $40.00. After knowing this I would not advise anyone thinking about going with the AT&T Uverse package to do so. Trust me after having the Comcast triple play, I can assure you your money is better spent going with the Comcast triple play, & yes I will be switching back.

 

Brant Griffin

Tue, 29 Sep 2009 23:15:49

Never had a bad experience with Uverse, perhaps it's because I'm new with them and haven't really encountered Kenyon Mills is whining about.But hopefully I won't. It's just about a week or so. Let's see...I'm crossing fingers I won't.

 

john

Tue, 05 Jan 2010 11:24:38

At&t uverse installed a dvr that failed after awhile..my dvd didn't work after they installed their equipment...was suppose to get a 150.00 rebate that never came...then was told you have to apply for that in the first 30 days..why didn't they just sent it to me..america has become more and more dishonest...

 

RUCrazy

Fri, 19 Mar 2010 12:40:37

I am a 60 yo female living on 692.00 a month. I have to cut corners to afford uverse so i can have a tv to watch.
I am moving across the court yard where I live. I have been with Uverse for nearly 2 yrs. I have cell phone service with att. I have paid my bills on time and I"m not behind on payments for my cell phone.
The problem is even tho I am a long standing customer with good record, the will not transfer my uverse and internet serivce to the other apartment because I do NOT have a CREDIT CARD. I have a DEBIT card. I do NOT WANT A CREDIT CARD. I opened my uverse account with my debit card. I was told they changed the rules and now require a major credit. Its for security just incase you dont return the equipment and maybe leave them hangin with a back bill.
For God sake..I'm just moving across the court yard. I have been with them almost 2 yrs or longer and have a good payment report.
I guess this is what it means to be: " A valued customer.

 



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A consumer report and review of AT&T U-verse gateway wireless home network warning consumers that wireless internet speeds may be far less than advertised. AT&T wireless internet speeds may be highly inconsistent. Signal strength will show as 'excellent' but webpages will load very, very slowly. Much slower than cable internet for wireless. Speed test your internet connection. AT&T U-verse, Indianapolis, Carmel, Indiana. Bright House Networks, Indianapolis, Carmel, Indiana.